Reviews

From 551 reviews
Gary Wilde
Gary Wilde

Excellent service by Greg Bryan. He was prompt, actually called & was ahead of schedule. He was courteous, abided by COVID 19 protocol, work was efficient & cleaned up area well after he finished. I was pleased with the price & would rate …

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Response from business owner

Mr. Wilde, it is good to know you were satisfied with the service Greg provided. If you are ever in need of future plumbing services don't hesitate to give us a call. We strive for 100% customer satisfaction always!

via Google
Holly Crawford
Holly Crawford

Very fast arrival. Pleasant employee Conner. Everything works great! Even took off the trash!

via Facebook
Ann S
Ann S

OMG USE AUTRY PLUMBING!!- Deborah in the office – super helpful and responsive. Albert went above and beyond – twice – to help us install a faucet (and he ended up installing a washing machine too). Genuine, honest, professional people…

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via Google
E K
E K

Connor arrived on time and was able to troubleshoot and diagnose the problem quickly. He explored different solutions and was persistent in getting the job done in the most efficient and least expensive way possible, which we appreciate …

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via Google
Julie Myers
Julie Myers

Autry Plumbing is installing the plumbing system for my basement that I am finishing. Debra is so nice and responsive and Albert is great to work with, and I feel like I’m in good hands in terms of the installation. Highly recommend!

via Google
Ron Gagliano
Ron Gagliano

Albert was excellent in his approach to my situation and explained everything to me and what was going on with my shower Faucets and getting my hot water running correctly

Response from business owner

Thank you Mr. Gagliano for taking the time to leave Albert a review. Glad he was able to resolve your plumbing issue to your satisfaction.

via Google
Katherine Mangum
Katherine Mangum

Connor is a very pleasant, polite and professional young man. We really enjoyed working with him today.

Response from business owner

Thank you Miss Mangum for leaving Connor a review! Good to hear you were pleased with the plumbing service and that you were pleased with the customer service he provided.

via Google
Karmen Jackson
Karmen Jackson

Always prompt and try their best to help me! Thank you so much

Response from business owner

Thank you Karmen! We are happy to help you with any plumbing issues you have.

via Google
Hagen Johnston
Hagen Johnston

Prompt, quality service

Response from business owner

Thank you for leaving a review!

via Google
Bill Berdahl
Bill Berdahl

Very happy. On time and on budget. Although job probably took longer than anticipated they stuck with budget. Great service from Deborah in the office with keeping me informed on arrival times. Fast fast service, estimate approved and …

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Response from business owner

Thank you so much! Reviews are how we know our staff is providing the service we expect and our customer's deserve. It's also how others know the kind of service they can expect.

via Google
Renee Caron
Renee Caron

Timely, professional, took the time to explain what needed to be done and transparent regarding cost. Would highly recommend.

Response from business owner

Thank you for leaving us a review!

via Google
Christian Chapman
Christian Chapman

Mr. Autry was a gem! He was prompt, efficient, and pricing was fair. Plus, you could just tell that he was a kind person.

I will be using Autry Plumbing for any plumbing needs moving forward.

Thanks Debra and Albert!!!

Response from business owner

Thank you Mr. Chapman for leaving Albert and Deborah a nice review.

via Google
Steve Buckner (Addicted2Sports)
Steve Buckner (Addicted2Sports)

Everyone from the lady who answered the phone to the young man who came to estimate the work was very professional and very personable. I would absolutely recommend Autry Plumbing.

Response from business owner

Thank you Mr. Buckner! I love to hear when my staff is providing the outstanding service our customers expect and deserve.

via Google
Patricia Clark
Patricia Clark

These folks are very professional, I called and made a appointment with them and they actually got me in three days before my appointment. The young man they sent out was good at his job and very respectful, thank you again Connor. Would …

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Response from business owner

Thank you for leaving Connor a review! I'm glad to hear he provide you with an excellent plumbing service

via Google
Richard Shuford
Richard Shuford

I have had to have some follow-up work done on toilet by Daniel and I got the same professional job done as with all the other work I had done. I would recommend their services to anyone

Response from business owner

Thank you Mr. Shuford! It's always a pleasure working with you!

via Google
Suz
Suz

No one could ask for a better plumber than Albert Autrey. Not only did he do an excellent job at a fair price but with his experience he made suggestions that helped make a plumbing renovation better than I had anticipated.

Response from business owner

Thank you for the review! We strive hard to satisfy our customers and provide them with outstanding services at a fair price!

via Google
Carole Spence
Carole Spence

Excellent service--I was impressed.

Response from business owner

Thank you!

via Google
Samantha Stepp
Samantha Stepp

They were great!

Response from business owner

Thank you Samantha! It was my pleasure to help solve your plumbing issues!

via Google
Sven Sundberg
Sven Sundberg

Excellent work. We will be using their services again.

Response from business owner

Thank you for leaving a review! It is important to us to know that our customers are receiving excellent service.

via Google
Mark Locklear
Mark Locklear

Great service as always!

Response from business owner

Thank you Mr. Locklear!

via Google
Lisa Pruitt
Lisa Pruitt

They were a little later than sch. but called to let me know they would be late.

They were on time and funny

Thank you

Response from business owner

Thank you so much for taking the time to leave a review!

via Google
Scout Asheville
Scout Asheville

I am in the estimate phase of a commercial project. Michael came out to view the space and scope of the project. He was so knowledgeable and prepared my estimate for me so that I could understand the steps and cost associated.

He also let …

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Response from business owner

Thank you for the review! We greatly appreciate you taking the time to leave Michael a review. We are glad to know he his providing our customers with the plumbing services they deserve.

via Google
Ruchi Gupta
Ruchi Gupta

He had a late start but seems to have done the job

via Facebook
Rhonda Carter
Rhonda Carter

Daniel did a great job flushing my pressure tank and installing a valve. I plan to use him for a future project

Response from business owner

Thank you! We value as a customer and realise your time is important!

via Google
Neil Barrett
Neil Barrett

The service technician was intuitive in connecting my new refrigerator to a water supply enabling the ice maker. That said, the short cut that was used to connect the ice maker was a bit expensive considering the relative short time to …

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Response from business owner

Thank you Mr. Barrett for taking the time to leave us a review

via Google
Maria Larkin
Maria Larkin

One hundred percent recommend! On-time, professional, hard working and reasonably priced. I have been using them for years and will continue to.

Response from business owner

It is our pleasure Miss Larkin to service your plumbing needs anytime. You are such a dear to work with!

via Google
Becky Wood
Becky Wood

Daniel came to fix what we thought was a minor leak; however, because he was thorough, he ended up keeping what would have been a major basement flood from happening. It was a difficult job, but Daniel knows what he's doing and was able to …

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Response from business owner

Thank you for leaving the review for us. It is our goal to provide outstanding plumbing services!

via Google
Doug Arnold
Doug Arnold

Very pleased with their responsiveness. Took great care to keep the area clean. Have used them to handle 3 jobs and been happy in every case.

Response from business owner

Thank you Mr. Arnold for taking the time to leave this review! We are always pleased to know if our services techs are providing the kind of service we require.

via Google
David Creel
David Creel

Autry responded on short notice to repair a leak in the well pipe filter. The technician (Daniel) was on time, courteous, and professional.

via Google
Robert Wilson
Robert Wilson

Daniel was efficient and personable. The replacement faucet looks wonderful and works perfectly. We'll be sure to call on Autry Plumbing and ask for Daniel for future needs.

via Google
Bonnie Findley
Bonnie Findley

On 1-21-2022 I discovered that a water pipe had burst in the crawl space under my home. I called Autry Plumbing and they had a plumber here in 10 minutes. He helped me find the water main shut-off for the house. Even though the crawl …

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Response from business owner

Ms. Findley, I am sorry to hear Greg did not provide the customer service we expect all of our Technicians to provide. I did however, leave you a message asking you to give me a call back to give me feedback on the service you received. I did not know any this prior to you leaving this review. Now that I know you had an issue with Greg this will be addressed promptly. I apologise and wish I would have been given a chance to resolve this properly.

via Google
sam stepp
sam stepp

The person they sent out was great! He came, he saw, he fixed. Thanks for coming on such short notice!

Response from business owner

Thank you Mr. Stepp! It's our goal to provide our customers with outstanding plumbing services and customer service.

via Google
Ashley Featherstone
Ashley Featherstone

Albert was on time as always and gave us an assessment of the issue and a cost estimate right away. Autry Plumbing always does a good job and is very reasonable.

Response from business owner

Thank you Ashley! I am happy you are satisfied with the plumbing services you received from the plumber and look forward to providing excellent plumbing services to you in the future.

via Google
charles knittel
charles knittel

Great work.

via Google
Al
Al

They responded to my inquiry promptly and kept me informed of schedule and delays. The young man was very nice and clear in communicating what is going to happen and charges. I would recommend them anytime. Very happy with the treatment and…

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via Google
Stephanie McCullough
Stephanie McCullough

Plumber was awesome, super tidy

via Google
Becca Dion
Becca Dion

Michael was great. He was late because a previous job took longer, but he and Deborah kept us posted. Michael was nice and professional and determined. He was upfront about pricing. He cleared the pipe that we had not been able to be …

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via Google
Eddie Gazeta
Eddie Gazeta

Fast & Friendly Service and exceeded our expectations. Thank you

via Google
Michael Darling
Michael Darling

He was an excellent young man. Seemed knowledgeable, was quick and efficient. He was sociable, but still professional. I will definitely use this company again.

via Google
Terri Haas
Terri Haas

Took care and time with our installation.

via Facebook
Mike Driscoll
Mike Driscoll

My experience was very good. Daniel trouble shot my tankless hot water heater and discussed the problem with me and a third party tech from the manufacturer. Daniel then ordered a replacement and installed it. I am happy with the service…

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via Google
jack albright
jack albright

Very prompt service. Informs us of each step and tells us when they're coming and going. Does excellent work. One of the best subcontractors we have worked with in 10 years. Plumbed an entire one bedroom loft apt. Installed water heater…

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Response from business owner

Thank you Mr. Albright for leaving us a review!

via Google
Edward Wiezel
Edward Wiezel

Professional, helpful, and on time. Autry Plumbing made sure everything was taken care of that I needed. It felt like an old friend coming by to give you a hand. I would highly recommend.

via Google
MIchael Maxwell
MIchael Maxwell

Repairman showed up right on time, wearing a mask. Quickly resolved issue, pointed out future concerns. Completely satisfied and will use again.

via Google
Jack Albright
Jack Albright

I had Autry do a complete plumbing set up for a new construction apartment. They also did some correcti

work on my house

via Google
Jan Kee
Jan Kee

They came, they fixed, they conquered! Great service, nice crew, reasonable cost.

via Facebook
Brent Deter
Brent Deter

Helpful and Honest!!!

via Google
Margaret Bashore
Margaret Bashore

Replaced two shut off valves and installed new AOS whole house water filter that is good for 6yrs with no maintenance needed! Very professional and courteous service..All in one day!!

via Google
Pamela Sadler
Pamela Sadler

They did a great job and were very professional.

via Facebook
Marc Schwarz
Marc Schwarz

This company is very professional and easy to deal with. They have always fixed my plumbing issues with expertise.

via Facebook
Chad Austin
Chad Austin

We had a pretty severe clogged drain in our new home. Autry was able to get here quickly and resolve the issue. Daniel made sure I felt comfortable with the results before wrapping up the job. They were professional did good work and …

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Response from business owner

Thank you Mr. Austin for leaving us a review!

via Google
Don Myers
Don Myers

Final rough in

Response from business owner

Thank you Mr. Myers

via Google
Carolyn Rice
Carolyn Rice

Job well done. Repairman was very courteous and knowledgeable. He was very efficient. If we have plumbing problems again, we would request Robert.

Response from business owner

Thank you Miss Rice for leaving Robert a review!

via Google
Steve Bucy
Steve Bucy

Timely. Professional. A bit pricey, but what ya gonna a do? Would call them again.

Response from business owner

Thank you for leaving us a review!

via Google
Lynn Sneath
Lynn Sneath

The owner and a trainee came to fix a faulty sewage ejector pump. The pump was ok but both floats needed to be replaced. They went out of their way to find parts and stayed until after 6pm to make sure everything was working. They were …

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Response from business owner

Thank you Miss Sneath! I appreciate the feed back on the plumbing service you received.

via Google
Sheila Parsons
Sheila Parsons

On Aug 24th 2021 I had my washing machine pipes and valves leaking. Autry Plumbing was very helpful and helped me solve my problems with no problem.. Joe was very helpful and knowledgeable THANKS

via Google
Ruchi Gupta
Ruchi Gupta

Excellent f

Response from business owner

Thank you!

via Google
kaycooke1950
kaycooke1950

We are extremely pleased with the service and price for the installation of a whole house water filtration system. Daniel did a fantastic job. We highly recommend Autry Plumbing and will use them for all our future plumbing projects.

Response from business owner

Thank you for leaving us and Daniel a review!

via Google
Erik H
Erik H

Currently writing this review at 1020 pm on a Friday night. Rob showed up to replace an old water heater for a tankless water heater. We needed service as soon as possible and he was here this afternoon giving us a quote, getting the parts…

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Response from business owner

Thank you Mr. Hafke for leaving a review!

via Google
Charlie Broster
Charlie Broster

Autry ( Daniel) installed two new toilets for me. Excellent work, courteous, professional, efficient. An excellent experience. I call them for all my plumbing needs. Highly recommended Charlie

Response from business owner

Thank you Mr. Broster for the review!

via Google
Karen Leonard
Karen Leonard

The job was done well with efficiency

Response from business owner

Thank you Miss Leonard for leaving a review!

via Google
AnneMarie Wiegelman Reid
AnneMarie Wiegelman Reid

Friendly workers, great office staff. Keeps you informed of time of arrival. Reasonable prices

via Facebook
Marissa Mello
Marissa Mello

Responsive and friendly! The work was done quickly and we'll be using them for any future jobs.

via Facebook
Papa Bill Griffin
Papa Bill Griffin

QUICK RESPONSE, ATTENTION TO DETAIL, CLEANLINESS AND COURTESY

via Facebook
Ken Scott
Ken Scott

The two gentlemen were on time. They did not stop until they found the source of the leak, and they went above and beyond what I expected. They did an excellent, professional job in every way and their pricing was very fair.

I highly …

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Response from business owner

Thank you Kescco for leaving us a review!

via Google
The Lee
The Lee

Excellent service. Clear communication. Experienced. Autry Plumbing has always done excellent work for me.

Response from business owner

Thank you for leaving us a review!

via Google
Kris Kramer
Kris Kramer

Good people! Plumber worked hard and job was in a tough spot. I was pleased with how they communicated with me. I will use Autry again and recommend them to others in WNC.

via Google
Beth Walton
Beth Walton

Excellent communication by both email and text, which I appreciated. Tech arrived when he said he would and completed the simple repairs I needed quickly and efficiently. I'll definitely be calling Autry the next time I need a plumber.

via Google
Jonni Medford
Jonni Medford

Very dependable and knowledgeable! I would highly recommend them!

via Google
Jerry Thomas
Jerry Thomas

Installed a new hot water valve.

via Google
Charlene Hyatt
Charlene Hyatt

I had an issue but Albert came and took care of it ASAP. Very nice professional man.

via Facebook
Sandra Robertson
Sandra Robertson

They worked me in, had an outside faucet pouring water, good job . Thank you!!

via Google
Sheila Gee
Sheila Gee

Daniel was great! He found and repaired the problem promptly. If I need other plumbing repairs I will only use Daniel.

Response from business owner

Thank you Miss Gee for the review! I am happy you were satisfied with the plumbing service you received.

via Google
Elaine Judy
Elaine Judy

Daniel did a great job and was very nice. Kept area clean. Highly recommend!!

via Google
Carolyn Fullwood
Carolyn Fullwood

QUICK . WORKERS SHOWED UP ON TIME. BOTH WERE VERY COURTEOUS.

Response from business owner

Thank you for leaving a review!

via Google
CHRISTIE MYERS
CHRISTIE MYERS

I appreciate their professionalism with a personal touch. They identified the problem and gave me a fair estimate. The work was completed on time and top notch.

Response from business owner

Thank you Miss Myers. Customer satisfaction is our #1 goal

via Google
Investor I
Investor I

They saved my rear end when another company decided to not show up or call. Called them..showed up and fixed the problem. Customer service has gone off the cliff since the let's pay people to sit at the house crowd took over. Refreshing …

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Response from business owner

Thank you for leaving us a review! We really appreciate the time you took to do this. People rely on reviews when choosing who they will use for the services they need. We appreciate you sharing your opinion.

via Google
Brandie Carter
Brandie Carter

We were having water pressure issues and Daniel came out and fixed it very quickly! He was very thorough and professional. This is the 2nd time we have needed a plumber and have called Autry for both issues! Highly recommend this company …

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Response from business owner

Thank you Miss carter for leaving Daniel a review. Glad to hear you were satisfied with the service he provided!

via Google
Elaine Coggin
Elaine Coggin

I am so impressed with the efficiency and professionalism of the folks at Autry Plumbing. What a great bunch of people!! I so totally recommend this company for any and all plumbing needs!

Response from business owner

Thank you for taking the time to leave us a review! We sure appreciate it and glad to hear we are accomplishing our goal of complete customer satisfaction!

via Google
Mason Elliott
Mason Elliott

Hooked up dishwasher, disposal, faucets, two sinks. Would certainly use them again.

Response from business owner

Thanks for leaving a review!

via Google
Cindy Friesland
Cindy Friesland

My experience with Daniel at Autry was excellent. Although he was a little late, he called to tell me he would be, and when he got here went right to work. He fixed my outside spigot and busted pipe in no time. Very professional and …

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Response from business owner

Thank you Ms. Friesland! Good to know you are satisfied with the plumbing service Daniel provided.

via Google
Sara Goldsmith
Sara Goldsmith

Chad Pearson did a very good job.

Response from business owner

Thank you Ms. Goldsmith

via Google
Chris Schultz
Chris Schultz

Very fast service . Good price, well trained.. very helpful!!

via Facebook
Linda Waterman Cavanaugh
Linda Waterman Cavanaugh

Professional organized company with good communication and fair pricing. I would recommend Autry Plumbing to friends and use them again if needed.

via Facebook
laura godfrey
laura godfrey

This is my second time using your service. I thought Chad and his assistant/apprentice were extremely professional, courteous, and arrived earlier than expected. I will certainly be using your service again, but hopefully not lol. I was …

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Response from business owner

Thank you so much Ms. Godfrey for letting us know our employee's are providing the service to our customer's we require. Thank you also for the referrals!

via Google
Craig Carter
Craig Carter

Autrey Plumbing was very responsive, polite, and courteous on the phone while scheduling. The techs Chad and Hank showed up on time, were very professional to my tenants, completed their work quickly and to our satisfaction. I will …

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Response from business owner

Mr. Carter,

The staff at Autry Plumbing appreciate you taking the time to leave a review. It was our pleasure to provide you with the service to your expectation. Thank you!

via Google
Russ Brown
Russ Brown

Same day service. Very efficient!

via Facebook
Floyd Back
Floyd Back

Good Service, on time and as required. I recommend Autry Plumbing as A+.

via Facebook
Tony DiBartolo
Tony DiBartolo

Fast same day repair good service

via Facebook
James Sparks
James Sparks

Quick service, good price, friendly people. Definitely would use them again.

Response from business owner

Thank you Mr. Sparks for leaving us a review!

via Google
Matt Elliott
Matt Elliott

These guys are the best. They arrived early and finished the repair with speed and efficiency. Will definitely use again in the future.

Response from business owner

Thank you Mr. Elliott! Good to hear you are satisfied with the plumbing service you received.

via Google
Russell Brown
Russell Brown

Fit my service request in same day I called which I know was a stretch. Texted us appointment time and when job was finished. Very efficient.

Response from business owner

Thank you Mr. Brown!

via Google
Jay Van Ooteghem
Jay Van Ooteghem

Josh was professional, polite, and did a great job. 👍

Response from business owner

Thank you for taking the time to leave us a review for your plumbing service!

via Google
Tony DiBartolo
Tony DiBartolo

Fast same day repair

Response from business owner

Thank you! We strive for complete customer satisfaction.

via Google
Billy Zanski
Billy Zanski

I had a drain pipe that was leaking and required cutting into the ceiling to fix, the job was done promptly and correctly, I'm very happy with the service!

Response from business owner

Thank you for leaving us a review! It's very important to us to know our customers are satisfied.

via Google
jessi purple
jessi purple

Loved the free estimate. Easy to schedule and accept. Timely install of a good quality home inline filter.

Response from business owner

Thank you for leaving a review! Good to hear when a customer has received the service they expect.

via Google
victoria glenn
victoria glenn

Very polite and honest. Did what je cpild do and explained to me what the next steps to do to fix my problem were. I will call them again for plumbing g problems.

Response from business owner

Thank you for the nice review! We look forward to working with you again in the future.

via Google
Royce Clay
Royce Clay

Excellent communication, on-time service, clear appreciation of feedback. Will definitely use Autry Plumbing in the future, and recommend them to my friends and family in town!

via Facebook
Michael Blackwell
Michael Blackwell

Great work! Very responsive and very reasonable prices!! Give them a try!

Response from business owner

Thank you Mr. Blackwell for the review. We look forward to working with you in the future!

via Google
Tim McCurry
Tim McCurry

Josh did an excellent job and was very professional and insured that all work was completed per my satisfaction.

Response from business owner

Thank you Mr. McCurry! Glad to know Josh performed as expected.

via Google

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