Reviews

From 480 reviews
Karen Leonard
Karen Leonard

The job was done well with efficiency

via Google
jack albright
jack albright

Very prompt service. Informs us of each step and tells us when they're coming and going

via Google
AnneMarie Wiegelman Reid
AnneMarie Wiegelman Reid

Friendly workers, great office staff. Keeps you informed of time of arrival. Reasonable prices

via Facebook
Papa Bill Griffin
Papa Bill Griffin

QUICK RESPONSE, ATTENTION TO DETAIL, CLEANLINESS AND COURTESY

via Facebook
Marissa Mello
Marissa Mello

Responsive and friendly! The work was done quickly and we'll be using them for any future jobs.

via Facebook
kescco
kescco

The two gentlemen were on time. They did not stop until they found the source of the leak, and they went above and beyond what I expected. They did an excellent, professional job in every way and their pricing was very fair.

I highly …

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via Google
The Lee
The Lee

Excellent service. Clear communication. Experienced. Autry Plumbing has always done excellent work for me.

via Google
Beth Walton
Beth Walton

Excellent communication by both email and text, which I appreciated. Tech arrived when he said he would and completed the simple repairs I needed quickly and efficiently. I'll definitely be calling Autry the next time I need a plumber.

via Google
Kris Kramer
Kris Kramer

Good people! Plumber worked hard and job was in a tough spot. I was pleased with how they communicated with me. I will use Autry again and recommend them to others in WNC.

via Google
Jonni Medford
Jonni Medford

Very dependable and knowledgeable! I would highly recommend them!

via Google
Sandra Robertson
Sandra Robertson

They worked me in, had an outside faucet pouring water, good job . Thank you!!

via Google
Charlene Hyatt
Charlene Hyatt

I had an issue but Albert came and took care of it ASAP. Very nice professional man.

via Facebook
Jerry Thomas
Jerry Thomas

Installed a new hot water valve.

via Google
Sheila Gee
Sheila Gee

Daniel was great! He found and repaired the problem promptly. If I need other plumbing repairs I will only use Daniel.

Response from business owner

Thank you Miss Gee for the review! I am happy you were satisfied with the plumbing service you received.

via Google
Martin Wilson
Martin Wilson

Have used these guys many times,quality work

via Google
Sven Sundberg
Sven Sundberg

Excellent work. We will be using their services again.

Response from business owner

Thank you for leaving a review! It is important to us to know that our customers are receiving excellent service.

via Google
Elaine Judy
Elaine Judy

Daniel did a great job and was very nice. Kept area clean. Highly recommend!!

via Google
Carolyn Fullwood
Carolyn Fullwood

QUICK . WORKERS SHOWED UP ON TIME. BOTH WERE VERY COURTEOUS.

via Google
CHRISTIE MYERS
CHRISTIE MYERS

I appreciate their professionalism with a personal touch. They identified the problem and gave me a fair estimate. The work was completed on time and top notch.

Response from business owner

Thank you Miss Myers. Customer satisfaction is our #1 goal

via Google
Investor I
Investor I

They saved my rear end when another company decided to not show up or call. Called them..showed up and fixed the problem. Customer service has gone off the cliff since the let's pay people to sit at the house crowd took over. Refreshing …

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Response from business owner

Thank you for leaving us a review! We really appreciate the time you took to do this. People rely on reviews when choosing who they will use for the services they need. We appreciate you sharing your opinion.

via Google
Brandie Carter
Brandie Carter

We were having water pressure issues and Daniel came out and fixed it very quickly! He was very thorough and professional. This is the 2nd time we have needed a plumber and have called Autry for both issues! Highly recommend this company …

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Response from business owner

Thank you Miss carter for leaving Daniel a review. Glad to hear you were satisfied with the service he provided!

via Google
Elaine Coggin
Elaine Coggin

I am so impressed with the efficiency and professionalism of the folks at Autry Plumbing. What a great bunch of people!! I so totally recommend this company for any and all plumbing needs!

Response from business owner

Thank you for taking the time to leave us a review! We sure appreciate it and glad to hear we are accomplishing our goal of complete customer satisfaction!

via Google
Mason Elliott
Mason Elliott

Hooked up dishwasher, disposal, faucets, two sinks. Would certainly use them again.

Response from business owner

Thanks for leaving a review!

via Google
Sara Goldsmith
Sara Goldsmith

Chad Pearson did a very good job.

Response from business owner

Thank you Ms. Goldsmith

via Google
Cindy Friesland
Cindy Friesland

My experience with Daniel at Autry was excellent. Although he was a little late, he called to tell me he would be, and when he got here went right to work. He fixed my outside spigot and busted pipe in no time. Very professional and …

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Response from business owner

Thank you Ms. Friesland! Good to know you are satisfied with the plumbing service Daniel provided.

via Google
Don Myers
Don Myers

Final rough in

Response from business owner

Thank you Mr. Myers

via Google
Chris Schultz
Chris Schultz

Very fast service . Good price, well trained.. very helpful!!

via Facebook
Linda Waterman Cavanaugh
Linda Waterman Cavanaugh

Professional organized company with good communication and fair pricing. I would recommend Autry Plumbing to friends and use them again if needed.

via Facebook
laura godfrey
laura godfrey

This is my second time using your service. I thought Chad and his assistant/apprentice were extremely professional, courteous, and arrived earlier than expected. I will certainly be using your service again, but hopefully not lol. I was …

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Response from business owner

Thank you so much Ms. Godfrey for letting us know our employee's are providing the service to our customer's we require. Thank you also for the referrals!

via Google
Craig Carter
Craig Carter

Autrey Plumbing was very responsive, polite, and courteous on the phone while scheduling. The techs Chad and Hank showed up on time, were very professional to my tenants, completed their work quickly and to our satisfaction. I will …

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Response from business owner

Mr. Carter,

The staff at Autry Plumbing appreciate you taking the time to leave a review. It was our pleasure to provide you with the service to your expectation. Thank you!

via Google
Russ Brown
Russ Brown

Same day service. Very efficient!

via Facebook
Tony DiBartolo
Tony DiBartolo

Fast same day repair good service

via Facebook
Floyd Back
Floyd Back

Good Service, on time and as required. I recommend Autry Plumbing as A+.

via Facebook
Russell Brown
Russell Brown

Fit my service request in same day I called which I know was a stretch. Texted us appointment time and when job was finished. Very efficient.

Response from business owner

Thank you Mr. Brown!

via Google
Matt Elliott
Matt Elliott

These guys are the best. They arrived early and finished the repair with speed and efficiency. Will definitely use again in the future.

Response from business owner

Thank you Mr. Elliott! Good to hear you are satisfied with the plumbing service you received.

via Google
James Sparks
James Sparks

Quick service, good price, friendly people. Definitely would use them again.

Response from business owner

Thank you Mr. Sparks for leaving us a review!

via Google
Jay Van Ooteghem
Jay Van Ooteghem

Josh was professional, polite, and did a great job. 👍

Response from business owner

Thank you for taking the time to leave us a review for your plumbing service!

via Google
Tony DiBartolo
Tony DiBartolo

Fast same day repair

Response from business owner

Thank you! We strive for complete customer satisfaction.

via Google
Billy Zanski
Billy Zanski

I had a drain pipe that was leaking and required cutting into the ceiling to fix, the job was done promptly and correctly, I'm very happy with the service!

Response from business owner

Thank you for leaving us a review! It's very important to us to know our customers are satisfied.

via Google
jessi purple
jessi purple

Loved the free estimate. Easy to schedule and accept. Timely install of a good quality home inline filter.

Response from business owner

Thank you for leaving a review! Good to hear when a customer has received the service they expect.

via Google
Royce Clay
Royce Clay

Excellent communication, on-time service, clear appreciation of feedback. Will definitely use Autry Plumbing in the future, and recommend them to my friends and family in town!

via Facebook
victoria glenn
victoria glenn

Very polite and honest. Did what je cpild do and explained to me what the next steps to do to fix my problem were. I will call them again for plumbing g problems.

Response from business owner

Thank you for the nice review! We look forward to working with you again in the future.

via Google
Michael Blackwell
Michael Blackwell

Great work! Very responsive and very reasonable prices!! Give them a try!

Response from business owner

Thank you Mr. Blackwell for the review. We look forward to working with you in the future!

via Google
Tim McCurry
Tim McCurry

Josh did an excellent job and was very professional and insured that all work was completed per my satisfaction.

Response from business owner

Thank you Mr. McCurry! Glad to know Josh performed as expected.

via Google
Sharon Walk
Sharon Walk

Water heater quit working – called around trying to get someone to come out quickly – Autry called and set up appt for next morning between 10-11. Albert Autry arrived at 9:45, evaluated heater and called manufacturer regarding warranty and…

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via Facebook
Sharon Walk
Sharon Walk

Called Autry Plumbing for issue with water heater not heating correctly – Albert Autry arrived well before estimated time – diagnosed water heater problem and called manufacturer to get estimate for parts. Manufacturer stated that because …

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Response from business owner

Thank you Ms Walk for the review!

Glad you were satisfied with the service you received.

via Google
Ron Whitworth
Ron Whitworth

Great staff and great job repairing two leaky faucets in my home.

Response from business owner

Thank you Mr. Whitworth for taking the time to leave a review!

via Google
Karen K Rogers
Karen K Rogers

Prompt, professional and excellent service!

Response from business owner

Thank you Ms. Rogers for leaving a review!

via Google
Glenn Rutledge
Glenn Rutledge

Autry Plumming was very responsive, reasonably priced and Daniel did a great job fixing my water main leak. Debra updated me that they were running a little late it was great service. Thanks guys

Response from business owner

Thank you Mr. Rutledge! It's great to know our employee is providing our customers with the service they expect.

via Google
Kenneth English
Kenneth English

Quick and efficient would recommend them highly thanks for your help

via Facebook
Franklin Pearce
Franklin Pearce

Josh was very professional and straight forward with what needed. to be done. He got the work done in a timely manner and at the price quoted. Great work. Highly recommend them.

Response from business owner

Thank you Mr. Pearce for leaving a review for Josh! Glad to hear you are satisfied.

via Google
Randy Arrington
Randy Arrington

Very intelligent and professional and nice and friendly

Response from business owner

Good to know you was happy with the service you received. Thank you!

via Google
Barbara Soyars
Barbara Soyars

Josh was excellent to to work with and did the repair and replace the water heater in a timely manner. Will ask for him again should the need arise.

Response from business owner

I am glad to know Josh provided excellent plumbing service. Thank you Ms. Soyars!

via Google
Jim Peterson
Jim Peterson

quality work, reasonably priced, and they stand behind their work.

Response from business owner

Thank you Mr. Peterson! We appreciate you taking the time to leave us such a nice review.

via Google
Kate Edwards-Baumbach
Kate Edwards-Baumbach

Super fast service and friendly people!

Response from business owner

Thank you Ms. Kate!

via Google
Tony S
Tony S

Amazing prompt professional service! Josh was amazing and fixed our issues in a timely fashion. Would definitely recommend.

Response from business owner

Glad to hear Josh provided another customer with excellent plumbing service. Thank you Mr. Tony for leaving a review!

via Google
Linda Amin
Linda Amin

Daniel was courteous and professional. He was very honest and efficient and I will most certainly request him in the future.

Response from business owner

Thank you Miss Amin! Good to know Daniel provided you with service we expect.

via Google
Ame Revis Gaddis
Ame Revis Gaddis

Prompt, courteous, and did a wonderful job.

Response from business owner

Thank you Miss Gaddis! We appreciate you!

via Facebook
Amy Lanman
Amy Lanman

Josh was very informative. I had a lot of questions and his answers were on target and beyond offering me answers I did not even know to ask. Very good service. Josh came to help with water heater and I told him about a leaky outside …

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Response from business owner

Thank you Miss Lanman for leaving us a review! Glad to hear Josh went above and beyond your expectations.

via Google
sheri sexton
sheri sexton

Good job. Josh was great.

Response from business owner

Miss Sexton thank you for leaving Josh a review!

via Google
Robert Hibbs
Robert Hibbs

I have used Autry plumbing for the past 10 years they have put a new hot water heater in my house they have come and repaired a hot water line break under my kitchen sink they have also just recently replaced my bathroom and my kitchen …

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via Facebook
Sharon Ramsey
Sharon Ramsey

Autry came promptly to look at several issues in my 30+ yr old house. The excellent & very honest advice was really appreciated. I feel so relieved to have found such good service, this will be my "go to" plumbing service from now on.

Response from business owner

Thank you Miss Ramsey! We strive to provide all of our customers with excellent all around service.

via Google
Jeffrey Titley
Jeffrey Titley

Autry is always on-time and always does a professional job.

Response from business owner

Thank you Mr. Titley! It's a pleasure working with you!

via Google
Chris Mac
Chris Mac

I needed to have a pressure switch replaced and they where able to take care of it very fast and came very well prepared I will definitely use them again and they are a local company that are located close to me in Leicester

Response from business owner

Thank you Mr. Mac for taking the time to leave us a review! it is our pleasure to provide customers with excellent service.

via Google
Misti Davis
Misti Davis

Fast and got the job done! Also gave recommendations on other things that should be done.

Response from business owner

Thank you Miss Davis for leaving a review. It's good to know when we have provided the kind of service our customers expect.

via Google
Brett Eaker
Brett Eaker

They were on time and told me up front they could not do what I needed. Even gave me references that could. Would call them again for sure.

Response from business owner

Thank you Miss Eaker. We are always honest with our customers and try to assist them in solving their issues.

via Google
Chad Stickforth
Chad Stickforth

First reached out to Autry Plumbing when we thought our sump pump stopped working late on a Friday night. Deborah was so nice in a stressful moment. She connected us with Josh even though he couldn't come out at that hour and the problem …

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Response from business owner

Thank you so much for the review! I was pleased to hear that not only were satisfied with the service that Josh provided but, that you were satisfied with the customer service you received when you spoke to Deborah. We love to hear when not only our Techs provide the service we expect but that our office personnel are providing outstanding customer service as well.

via Google
Pat Boyter
Pat Boyter

We were so pleased with the service of this company. Our problem wasn't your typical easy to fix plumbing problem but Daniel did a fantastic job and was able to figure out just what we needed. We would definitely use this company again.

Response from business owner

Thank you Ms. Boyter for leaving Daniel a review!

via Google
Heather Johnson
Heather Johnson

Scheduled online. Service tech was here same day within a few hours. Very quick, easy process! Will use again!

Response from business owner

Thank you! Glad to hear the process was easy for you. That's what we were aiming for.

via Google
Eric Parada
Eric Parada

Autry Plumbing was timely and professional. Daniel, my service tech was on time and professional. I would highly recommend them

Response from business owner

Thank you for leaving Daniel a review! We always like to know whether our Techs are providing the customer service the customer expects and we require.

via Google
Mark Brown
Mark Brown

They re-routed 2 drain pipes and 2 water supply lines inside a wall we removed. This was extensive renovation work and not everyone can do this but Autry Plumbing was more that up to the task. They were very skilled in not having to remove …

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Response from business owner

Thank you Mr. Brown!We strive to provide our customers with outstanding customer service as well as a very professional job!

via Google
Dawn Buckner
Dawn Buckner

Arrived on time. Did a good job.

Response from business owner

Thank you Miss Buckner!

via Google
Steve Logsdon
Steve Logsdon

Technician called in advance of appointment and arrived in time. Very pleasant individual who wore his mask the entire visit

Response from business owner

Thank you Mr. Logsdon! We do practice safety procedures and strive to provide excellent service while doing so.

via Google
Kristina Miller
Kristina Miller

Greg Bryan was on time, professional and knowledgable, and he unclogged our clogged drainage pipe! We can finally do laundry! Thank you to Greg, Deborah, and Autry Plumbing. We appreciate you!

Response from business owner

Thank you so much Miss Miller! Glad to hear you were provided an all around good service.

via Google
nick cerilli
nick cerilli

Best plumbing company I have used by far. Great customer service, fast response times, always showed up at the scheduled time, reasonable prices. Our plumber Daniel did outstanding work. Highly recommend.

Response from business owner

Thank you Mr. Cerilli! Good to know we accomplished the all around customer service you expected.

via Google
Beverly Carroll
Beverly Carroll

Greg checked to see why the cold water would not run into my washer and found that the washer is faulty and it was not the plumbing at all. He advised me to buy a new washer.

Response from business owner

Thank you Miss Carroll for leaving Greg a nice review!

via Google
Catherine Farist
Catherine Farist

This is now my second time using Autry Plumbing and I've been very pleased with my services both times. Great work, very informative, and always gets the job done efficiently and right!

Response from business owner

Thank you Miss Farist! We strive daily for complete #1 customer satisfaction.

via Google
Revonda Pruitt
Revonda Pruitt

Exelent service and reapose time. Greg Bryan was very professional and kind. Thank you.

via Facebook
J Rob
J Rob

Autry plumbing has gone above and beyond to help with my plumbing needs every time I’ve requested their services. They are competent professionals, offer excellent value, and treat customers like family.

Response from business owner

Well thank you Mr. Rob! We sure strive to provide our customers with the service they deserve and make them feel like they are part of our Autry Plumbing family.

via Google
Riley Wolfe
Riley Wolfe

Needed a leaky shower fixed and they were able to schedule a visit the next day. Greg Bryan was prompt, communicative, and got the job done quickly. Would be happy to use them again.

via Google
Byron Greiner
Byron Greiner

They are currently installing a new bathroom. Doing fine so far!

They have done well so far

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Response from business owner

Thank you Mr. Greiner! We try our best to satisfy our customers and provide them with an outstanding job and customer service!

via Google
Mallory F
Mallory F

Daniel was great to work with! He made recommendations that saved me thousands of dollars on my job. I highly recommend Autry Plumbing

via Google
Safi Mahaba
Safi Mahaba

Very responsive and on time. Best part is...if you can easily fix the issue yourself, they'll tell you!

via Facebook
Laura Reis Mayer
Laura Reis Mayer

Greg Bryan was fast, friendly, and ficed our wacky shower faucet. We appreciate the quick responsiveness, knowledge, and skill.

via Facebook
Robyn Ziegler
Robyn Ziegler

Greg did a wonderful job today! He maintenanced a sink in my business. He was efficient and followed safe Covid guidelines. He is very pleasant to work with!

via Facebook
Skinny D
Skinny D

Recommend Greg at Autry Plumbing. He was direct and courteous on the phone and arrived on time. Took Covid precautions seriously with mask, distance, and signature on phone. I needed a new disposal and he went to Lowe's and got one for …

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via Google
Kirk S
Kirk S

Greg installed two new bathroom faucets in our master bathroom. He was on time, friendly, professional, and efficient. He adhered to proper Covid protocols while in our home. We highly recommend him.

Response from business owner

Thank you for the nice review! We look forward to working with you again!

via Google
William Cowperthwait
William Cowperthwait

We had an emergency at a bank and needed a quick response. Autry Plumbing was very professional, responded quickly and their price was very fair for the repair work. I have them saved in my phone for the next time I need service in the …

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via Google
Dorothy Hutchison
Dorothy Hutchison

Greg helped us troubleshoot issues with our tandem water heaters. He recommended a quick fix and it worked! We are very pleased and we will definitely call Autry Plumbing for any future plumbing needs ... and we’ll ask for Greg. We …

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via Google
Gary Wilde
Gary Wilde

Excellent service by Greg Bryan. He was prompt, actually called & was ahead of schedule. He was courteous, abided by COVID 19 protocol, work was efficient & cleaned up area well after he finished. I was pleased with the price & would rate …

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Response from business owner

Mr. Wilde, it is good to know you were satisfied with the service Greg provided. If you are ever in need of future plumbing services don't hesitate to give us a call. We strive for 100% customer satisfaction always!

via Google
Gail Hooker
Gail Hooker

Scheduled quickly due to a leak. Josh was prompt and polite. He replaced an old cast iron drain. They are local and family owned. I have called on them for various jobs. I appreciate knowing that they will always do the job right!

via Google
Vince Charbonneau
Vince Charbonneau

Greg Bryan did a great job!

via Google
Jen Chudnick
Jen Chudnick

Greg Bryan helped clear our garbage disposal of some broken glass. He was on time, efficient, professional and overall great to work with.

via Google
leslie kendall
leslie kendall

I was very satisfied with Daniel Jones. He was efficient, professional, informative and knowledgeable! Plus he was a really nice guy. I would use this service again and recommend it to others. Thank you, again.

via Google
Lindsay Nichols
Lindsay Nichols

My experience with Autry Plumbing was A+! I bought my first home, a condo, and needed a quick appointment for an estimate and for a professional to check out things from the inspection report. I was linked with Mr. Bryan and he came out …

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via Google
Tiffany Swygert
Tiffany Swygert

Autry plumbing went above and beyond in helping restore our hot water in a timely manner. Greg Bryan did an excellent job installing our water heater, Josh was understanding of our scheduling issues, and Jessica was so helpful when I was …

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via Google
Kevin Klotzbier
Kevin Klotzbier

Very responsive and communicative. I plan on using them in the future on some commercial properties anytime the need arises.

Response from business owner

Thank you Mr. Klotzbier! It was a pleasure working with you and look forward to solving other plumbing issues that may arise!

via Google
Karen Moore
Karen Moore

Daniel was very knowledgeable and professional. Highly recommend.

Robert and Karen Moore

via Google
Eva Robinson
Eva Robinson

Excellent service very professional. Was on time for the appointment that they were set up for actually they were early which really impressed me. They have very reasonable rates. I would recommend them to anybody.

via Google
Deborah Cousins
Deborah Cousins

Daniel was extremely friendly and courteous. Repair was quick and gave a very competitive quote on other work I need done. Looking forward to working with them again.

via Google

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